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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James E Howey

March 25, 2024

5  out of  5 rating by James E Howey
"I have been with Pat Cronin for more years then I can count. In my opinion he is the best."
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ron “Eliminate Biden!!” mcmanus

January 20, 2024

5  out of  5 rating by ron “Eliminate Biden!!” mcmanus
"Very nice people and State Farm is a great insurance company 👍"
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John Smith

September 13, 2023

5  out of  5 rating by John Smith
"Aline was fantastic and extremely professional in helping me with my needs. She went way beyond her scope of duties to assist me."
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Clint Farley

August 20, 2023

5  out of  5 rating by Clint Farley
"Aline is very friendly and a great person to deal with."
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Shelli Wood

August 17, 2023

5  out of  5 rating by Shelli Wood
"Anytime I have had any issues, the girl in the office, I think her name is Aline, has always been so kind and helpful. Definitely recommend using this office!"
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Angela Jostock

August 17, 2023

5  out of  5 rating by Angela Jostock
"I’ve had State Farm for a few years now and I’ve had nothing but wonderful experiences with them!!"
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August 17, 2023

1  out of  5 rating by TERRY HAWORTH
"Wow! Nice people until you need something. Working on a claim for home damage with someone in their office. Very rude. Doesn't want to listen to what I have to say so just talks right over me. Not what I was looking for in an insurance agent. My house is damaged. I need help. I don't need to get beat up over the phone. Wow!"
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stephanie beattie

July 28, 2022

5  out of  5 rating by stephanie beattie
"Simply the BEST!!"
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Kay Brocker

June 29, 2021

5  out of  5 rating by Kay Brocker
"The best insurance agent in town and Donna Smith is awesome!!"
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Craig Keesee

May 5, 2021

1  out of  5 rating by Craig Keesee
"Very unprofessional when canceling, never give you your full refund"
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Beast Johnson

September 28, 2020

5  out of  5 rating by Beast Johnson
"Great people."
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Maryann Sharp

September 10, 2020

5  out of  5 rating by Maryann Sharp
"Great as always"
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dale wadsworth

November 7, 2019

5  out of  5 rating by dale wadsworth
"Great service."
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August 5, 2019

5  out of  5 rating by CHRISTINE ROWAN
"Personal small town service! Love it!"
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Ash H

September 26, 2018

5  out of  5 rating by Ash H
"I have been with this office for over 10 years and recently came in with my grandma to hell her with her insurance. Everyone was very pleasant and Aline waited on us. Not only did she expess sympathy with my grandpas passing but offered her private cell phone number i. Case she needed assistance in retrieving a tow truck. I personally have never had issues and insurance in Michigan goes up all the time and people direct their anger at the wrong people. I appreciate the personal touch this office offers compared to large corporations and will gladly pay my high rate to a local caring office."
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Mary Breckenridge

August 12, 2018

4  out of  5 rating by Mary Breckenridge
"Sometimes you need to, go to the office and make sure things are getting done."
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Checkered Flag Interactive Media

August 6, 2018

4  out of  5 rating by Checkered Flag Interactive Media
"Overall, I'm pleased with this office. Aline and the rest of the staff are all relatively local to Lapeer and Pat seems to care about his members. I have been insured with full coverage for 4 years and it wasn't until recently I had to use it and I had plenty of questions and theoretical ones to help determine what coverage I had and they answered all of them."
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Elizabeth Shvartsman

August 18, 2017

5  out of  5 rating by Elizabeth Shvartsman
"It's been a pleasure working with everyone in the office, thank you for being so helpful."
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Nicole Bryson

May 24, 2017

1  out of  5 rating by Nicole Bryson
"Been insured through them for nearly 5 years, noticed my withdraw every month kept changing, when I called to inquire, Aline was rude and didn't answer my question, just said that's how much I pay, so I found new insurance. Called 3 weeks before I intended to cancel to freeze my account so my payment for the next month wouldn't come out automatically, they didn't freeze my account so they withdrew a payment, even though I cancelled.. not a big deal, I just wanted a refund, talked to Aline who argued with me about their error of not freezing my account when they said they would. Then said she didn't know when I would get a refund. She is not much help and very rude. Trisha is who I perferred to deal with when I needed something since she was always kind and knowledgeable. Extremely helpful a couple years ago when I had my first accident."